Healthcare-Grade CMMS

Maintenance
Operations Without
Blind Spots

FMWorx gives facilities teams in hospitals, clinics, and healthcare campuses complete visibility — from a broken HVAC unit to a campus-wide PM schedule — all in one intelligent platform.

FMWorx Control · Live Work Orders
WO-4412HVAC Filter – ICU Wing BPM
WO-4413Emergency Generator – Floor 3Open
WO-4414Elevator Inspection – Tower APM
WO-4408Water Heater ReplacementClosed
94%PM On-Time
3.2hAvg Response
47Open WOs
Multi-CampusCampus / Building / Dept
360°Asset Coverage
Real-TimeEmail Alerting
Web + MobileAny Device

Built for How Facilities Actually Work

Most CMMS tools track tickets. FMWorx orchestrates your entire maintenance operation — from individual equipment to enterprise-wide reporting — with the granularity healthcare compliance demands.

🏛️

Hierarchical Campus Intelligence

Organize your entire footprint as Campus → Building → Department → Shop → Employee. Every work order, PM, and report respects this hierarchy so nothing falls between silos.

🔄

Grouped PM Processing

One PM trigger covers all similar items in a class, location, department, or shop — eliminating repetitive scheduling. Process an entire class of equipment in one action, not a hundred.

📦

Custom Equipment Collections

Group any set of assets into a user-defined Collection and schedule them as a single PM plan. Perfect for compliance rounds and specialized equipment clusters.

📲

Three-Layer Access Model

The Control interface, Service Request Portal, and Mobile App each serve a distinct role — so managers, requesters, and technicians all get exactly what they need, not everything.

📧

Automated Status Alerting

Every work order status change instantly notifies the assigned technician, the person who submitted the request, and the shop manager — no manual follow-up required.

📊

Granular Performance Reports

Measure and control facility performance at any level of your organization. Drill from campus-level KPIs all the way to individual technician productivity without exporting spreadsheets.

Healthcare Facilities

Designed for the Stakes of Healthcare Maintenance

Equipment failure in a hospital is never just a maintenance problem. FMWorx brings the rigor of preventive care to your buildings, systems, and assets — keeping compliance audit-ready and patients safe.

🏥

Critical Equipment PM

Schedule and track preventive maintenance on life-safety systems, medical gas equipment, and HVAC with full audit trails.

📋

Regulatory Compliance

Maintain TJC, CMS, and NFPA 99 documentation with built-in work order histories tied to specific assets and locations.

Rapid Breakdown Response

Unscheduled breakdown requests are captured, dispatched, and tracked in real time — reducing mean time to repair.

🔧

Vendor & Contract Control

Manage third-party service providers, contracts, and parts procurement from a single platform — no external spreadsheets needed.

Everything a Facility Needs. One Platform.

FMWorx is built around a complete operational core — not a patchwork of bolt-ons. Every module connects to the same data, the same hierarchy, and the same reporting engine.

🔧

Service Management

  • Scheduled (PM) requests
  • Unscheduled / Breakdown
  • Work Order Monitor
  • Analytics dashboard
🏗️

Asset Management

  • Equipment repository
  • Asset classes
  • Collections scheduler
  • Building & floor tracking
🗄️

Inventory

  • Parts catalog
  • Inventory transactions
  • Purchase orders
  • Vendor integration
🏢

Space Management

  • Building records
  • Lease management
  • Campus hierarchy
  • Room-level tracking
👷

Human Resources

  • Employee profiles
  • Contractor records
  • Shop assignments
  • Skills & certifications
🏭

Business Units

  • Departments
  • Divisions
  • Shops
  • Cost centers
📅

Schedule

  • Monthly / Weekly / Daily views
  • Weekly jobs schedule
  • PM processing
  • Resources planning
📑

Vendors & Contracts

  • Vendor / Manufacturer records
  • Contract tracking
  • Service agreements
  • Parts sourcing

Three Applications. One Unified Operation.

Each component is purpose-built for its users — so the right people see the right information in the right format, every time.

🖥️

FMWorx Control

The Operations Hub
⚙️Central command for all work orders, PM schedules, assets, and reports
📊Analytics dashboards spanning every level of your organization
🗓️Visual scheduling with monthly, weekly, and daily calendar views
🔑System configuration, user management, and setup control
🌐

Service Request Portal

Web & Mobile Access
📝Staff submit maintenance requests from any web browser or mobile device
🔔Automatic email updates keep requesters informed at every status change
📍Location-based request routing ensures the right shop gets the job
🏥No training required — simple enough for any clinical staff member
📱

FMWorx Mobile

For Field Technicians
Real-time stream of incoming work requests pushed to technicians in the field
Fulfill and close work orders on the spot — no paperwork, no desk required
Technicians can open new requests directly from the field when issues are spotted
🔄Offline-capable sync ensures no work is lost in low-signal areas

Performance Visibility from Campus to Crew

FMWorx's built-in report engine lets managers measure what matters — at every level of the hierarchy — without exporting data or building custom queries.

  • Drill down from Campus → Building → Department → Shop → Employee
  • Track PM completion rates, response times, and backlog trends over time
  • Customized reports tailored to your operational and compliance needs
  • Resource planning dashboards to optimize technician allocation by week
PM Completion Rate by Building
Main Hospital
96%
East Clinic
88%
Research Wing
91%
Admin Building
79%
2.8hAvg Response
94%PM On-Time
12Active Shops
↓18%Breakdowns YTD

Every Status Change Triggers the Right Action

FMWorx eliminates the communication gap between requesters, technicians, and managers. Automated alerting keeps everyone in sync without any manual follow-up.

1

Work Request Submitted

Staff submit a request via the portal or mobile app. The system routes it to the correct shop based on location and type.

2

Technician Assigned & Notified

The assigned technician receives an instant email alert and sees the job in their mobile app queue.

3

Work In Progress

Status updates trigger automatic notifications to the requester — no "is anyone working on this?" calls needed.

4

Closed & Documented

The technician closes the work order from the field. The requester and shop manager are notified. The full record — parts, labor, time — is stored for reporting and compliance.